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General description: The hotel Castle Harbour is located in the vicinity of a sandy beach. At the beach are sun umbrellas and sun loungers (where applicable, a fee). The nearest town is SANTA CRUZ. In the vicinity of the hotel are a number of shopping facilities and a supermarket. The following attractions can be reached from the hotel: Siam Park, Aqualand, Loro Parque and Jungle Park. For mobility there is a taxi rank , a bus stop and a car rental company. The hotel and airport are linked by a shuttle (where applicable, for a fee). Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, protective screens at the reception, elevator occupancy control measures, self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (limited entry), controlled access bar (limited entry), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, masks available for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols as well as 24h time between check-out and check-in. Amenities: The 9-storey beach hotel consists of a main building and an adjoining building, and has 110 rooms in total. It is equipped with a 24h reception, a lobby, 2 lifts, a safe (for a fee), a parking area (for free) as well as a money changing facility. For the meals, there is a restaurant. After an eventful day, you can relax in the evening at the hotel bar. WiFi can be used by hotel guests for a fee. For guests dependent on a wheelchair the accommodation provides a barrier-free access and a wheelchair accessible lift. Laundry service is available for a fee. For the room cleaning the hotel charges a fee (where applicable). Pool: In the outdoor area of the mediterranean-style hotel you will find one heatable pool with a children´s pool integrated into the main pool. Here, there are sun umbrellas for a fee as well as sun loungers where applicable, for a fee available. A bar at the pool offers guests refreshing beverages. Meals: Breakfast a la carte. Sport and Leisure: Sports and entertainment: Tennis (for a fee). At the beach different watersport types such as jet skiing are on offer (partly from local providers). A golf course is located in the vicinity of the hotel. Bicycle rental. Additional information: Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English. Accepted methods of payment: Visa. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice. 1 Bedroom Standard Apartment (Balcony or Terrace): With living room, double bed, sofa bed as extra bed, baby cot (where applicable, for a fee), tiled floor, shared pool, balcony or terrace, internet (where applicable, for a fee), safe (for a fee) and sat TV. Bathroom with bathtub and shower. 2 Bedroom Standard Apartment (Balcony or Terrace): With living room, double bed or twin bed, sofa bed as extra bed, baby cot (where applicable, for a fee), tiled floor, shared pool, balcony or terrace, internet (where applicable, for a fee), safe (for a fee) and sat TV. Bathroom with bathtub and shower. Standard Studio (Balcony or Terrace): With living room, double bed or twin bed, sofa bed as extra bed, baby cot (where applicable, for a fee), tiled floor, shared pool, balcony or terrace, internet (where applicable, for a fee), safe (for a fee) and sat TV. Bathroom with bathtub and shower.

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