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General description: The hotel Chatur Playa Real Resort is especially popular with honeymooners and is located approx. 800 m from a beach. The tourist centre is about 3 km away. The town Santa Cruz de Tenerife is around 65 km away (Puerto de la Cruz around 80 km, Playa de las Americas around 5 km). The nearest shopping facilities are located approx. 700 m from the hotel, a supermarket can be reached after around 400 m. It is 400 m from the hotel to the nearest bars and restaurants. Also the nearest disco is around 400 m away. Further entertainment facilities such as a cinema are approx. 850 m away. The following attractions can be reached from the hotel: Siam Park (approx. 4 km away), Golf Costa adeje (approx. 5 km away), Teide National Park (approx. 40 km away) and Loro Parque (approx. 80 km away). For mobility during your holiday, there are a taxi rank (around 10 m away), a bus stop (approx. 100 m away) and a car rental company. For medical treatment in emergencies there is a hospital around 5 km away. Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the guest, protective screens at the reception, Non-Contact check-in and check-out, disinfection carpets at main door, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access restaurant (extended service hours), controlled access bar (extended service hours), buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, hand sanitizer available for guests, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, housekeeping staff equipped with self-protecting gear, individual amenities, 2x per week change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, reduced groups, controlled access at Spa and wellness (reservation only), enhanced hygiene protocols ensured at Spa and Wellness as well as adapted Spa / Wellness treatments. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing. Amenities: Partially renovated in 2016, the 4-storey beach hotel has 178 rooms in total. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 2 lifts, an air conditioning as well as a safe (for a fee). For the meals, there are two restaurants (air-conditioned) and a snack bar. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Medical service is available for a fee. For the laundry service the hotel charges a fee (where applicable). Pool: In the outdoor area of the modern hotel you will find 3 pools with a children´s pool. Here, there are sun umbrellas and sun loungers for free available. A bar at the pool offers guests refreshing beverages (open from 10:00 - 19:00). Meals: Breakfast (from 07:30 - 10:00) from the buffet. All inclusive: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants or bars. Water at certain times. Soft drinks (10:00 - 23:00), coffee & tea (10:00 - 23:00), cakes & pastries (15:30 - 16:30), small snacks (11:00 - 16:00), beer (10:00 - 23:00), wine (10:00 - 23:00), cocktails (10:00 - 23:00) and national alcoholic drinks (10:00 - 23:00). Earlier check in and later check out possible (according to occupancy / availability). Sport and Leisure: Sports and entertainment: Tennis (for a fee), billiards (for a fee) and table tennis (for free). A golf course is approx. 4 km from the hotel. Bicycle rental. Sauna and massages available for a fee. Solarium available (where applicable for a fee). Entertainment for adults: activity programme with evening shows. In the outside area of the hotel there is a play area for children. Child supervision: activity programme for children. Additional information: Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and French. Accepted methods of payment: Visa Card. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice. 1 Bedroom FamilyRoom: With living room, sofa bed as extra bed, baby cot (for free), kitchenette, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (Offer): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (Promotion): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (Balcony or Terrace): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (Balcony or Terrace, Offer): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (Balcony or Terrace, Promotion): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (TypeC): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (TypeC, Offer): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (TypeC, Promotion): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (TypeD): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (TypeD, Offer): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. 1 Bedroom FamilyRoom (TypeD, Promotion): With living room, sofa bed as extra bed, baby cot (for free), kitchenette, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. Standard JuniorSuite: With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. Standard JuniorSuite (Offer): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. Standard JuniorSuite (Promotion): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. Standard JuniorSuite (Balcony or Terrace): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. Standard JuniorSuite (Balcony or Terrace, Offer): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. Standard JuniorSuite (Balcony or Terrace, Promotion): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. Standard JuniorSuite (TypeC): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. Standard JuniorSuite (TypeC, Offer): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. Standard JuniorSuite (TypeC, Promotion): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. SingleUse Standard JuniorSuite (Balcony or Terrace): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. SingleUse Standard JuniorSuite (Balcony or Terrace, Offer): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub. SingleUse Standard JuniorSuite (Balcony or Terrace, Promotion): With living room, sofa bed as extra bed, baby cot (for free), balcony, internet (for free), safe (for a fee) and flat screen sat TV as well as centrally controlled air conditioning. Bathroom with bathtub.

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