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General description: Approx. 100 m from a sandy beach is situated the hotel Roca Nivaria Gran Hotel. The town Playa Las Americas is around 8 km away (Los Cristianos around 15 km, Santa Cruz around 86 km). Shopping facilities are located approx.8 km from the hotel. It is only 200 m from the hotel to the nearest bars and restaurants. For evening dancing you will find a nightclub in a distance of approx. 6 km. Further entertainment facilities such as a cinema are approx. 5 km away. The following attractions can be reached from the hotel: Siam Park (approx. 6 km away) and Teide (approx. 60 km away). For mobility during your holiday, there are a taxi rank as well as a bus stop in a distance of around 200 m and a car rental company. For medical treatment in emergencies there is a hospital around 6 km away. There is a shuttle to Playa Fanabe (for free). Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest (incl. luggage disinfection), protective screens at the reception, Non-Contact check-in and check-out and non-contact in-house information, elevator occupancy control measures, ample room service options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (limited entry), controlled access bar (limited entry), digital menus, buffet alternatives (Show-Cooking), disposable kitchenware, individual/closed bottles only, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, individual wrapped towels, daily change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, reduced groups, only outdoor activities at Kids Club, controlled access at Spa and wellness (reservation only), enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing. Amenities: The 6-storey resort has 289 rooms in total. It is equipped with a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, an air conditioning, a safe (for free), a coiffeur, a kiosk, various other shops, discotheque, a parking area (for free) as well as a money changing facility. For the meals, there are 4 restaurants (air-conditioned). In a total 4 bars, you can relax in good company. WiFi is available for free. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service are available for a fee. Pool: In the outdoor area of the hotel you will find 2 fresh water pools with a separate children´s pool. Here, there are sun umbrellas and sun loungers for free available. A bar at the pool offers guests refreshing beverages. Meals: Breakfast from the buffet. Sport and Leisure: Sports and entertainment: Tennis (for a fee), table tennis (where applicable, for a fee), football, basketball, fitness and volleyball. A golf course is located approx. 5 km from the hotel. Bicycle rental. Spa area, sauna, solarium, whirlpool, hamam and massages available (where applicable for a fee). Entertainment for adults: activity programme. In the outside area of the hotel there is a play area for children. Child supervision: activity programme for children (from 4 - 12 years) and babysitting (for a fee). Gaming Room. Additional information: Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and French. Accepted methods of payment: American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice. Standard JuniorSuite (Balcony or Terrace): With extra bed and baby cot (for free). Standard JuniorSuite (SeaView): With extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower. Double Standard Room: With extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower. Double Standard Room (SeaView): With extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower. SingleUse Standard Room (SeaView): With extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee) and safe (for free) as well as individually adjustable air conditioning. Bathroom with bathtub and shower. Superior Room (SeaView, Balcony or Terrace): With extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee) and safe (for free) as well as individually adjustable air conditioning. Bathroom with bathtub and shower. Double Superior Room: With extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee), safe (for free) and flat screen sat TV as well as individually adjustable air conditioning. Bathroom with bathtub and shower. Double Superior Room (SeaView): With extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee) and safe (for free) as well as individually adjustable air conditioning. Bathroom with bathtub and shower. Double Superior Room (SeaView, Balcony or Terrace): With extra bed and baby cot (for free). Double Upper Floor Room (Balcony or Terrace): With extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee) and safe (for free) as well as individually adjustable air conditioning. Bathroom with bathtub and shower. Double Upper Floor Room (SeaView, Balcony or Terrace): With extra bed and baby cot (for free). Superior Suite (SeaView): With extra bed, baby cot (for free), balcony or terrace, minibar (where applicable, for a fee) and safe (for free) as well as individually adjustable air conditioning. Bathroom with bathtub and shower.

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